The impact of LLMs on our ability to make businesses more efficient and productive no longer needs to be demonstrated. However, their immense popularity also risks profoundly disrupting digital acquisition channels. Large language models (LLMs) are now positioning themselves as serious candidates to become the new entry points for online consumption.
We are witnessing what looks like a fundamental shift in behavior. The long-standing dominance of search engines and social media as primary acquisition channels appears to be giving way to a new dynamic, one that could reshape how people discover and access products and services online.
Profound shifts in technology tend to bring equally profound shifts in distribution channels.
The rise of LLMs as the new dominant mainstream platform
In February 2026, more than 900 million people were using ChatGPT every week. Google, for its part, announced that Gemini had surpassed 750 million monthly active users. And that number keeps growing every day.
Generative AI products are reinventing how people find content online. And the major players are gradually turning their products into platforms where businesses can position their offerings and their brands. In 2026, marketing teams can no longer afford to ignore this wave that could fundamentally rewrite the rules of online marketing.
New
Apps in ChatGPT
Announced in October 2025 and gradually rolled out to users before the end of the year, ChatGPT apps leverage OpenAI's new Apps SDK to create interfaces that integrate seamlessly into the user's conversation.
ChatGPT Plus users can browse all available apps in the Apps tab of their menu.
New
MCP Apps: a new standard
In January 2026, Anthropic announced the arrival of interactive connectors in Claude, interfaces embedded directly in the conversation, much like apps in ChatGPT. In the same announcement, Anthropic and OpenAI introduced MCP Apps, an open standard that allows tools to display a full interface (rather than just text) through a secure iframe.
The result: an MCP App built once can run in Claude, in ChatGPT, and anywhere the standard is supported.
New
Buy it in ChatGPT
In September 2025, OpenAI launched its Buy in ChatGPT feature, bringing instant payments to its platform along with the ACP (Agentic Commerce Protocol), an open standard co-developed by OpenAI and Stripe, and already supported by Shopify, Etsy, Salesforce, SIX, WooCommerce, BigCommerce and Squarespace. By adopting the ACP protocol, retailers can make their products directly accessible within agentic platforms that support it, including ChatGPT and its 900 million users.
$10B
The AI revenue boom
According to Sensor Tower projections, revenue from in-app purchases (IAP) in generative AI apps is expected to surpass $10 billion USD in 2026.
Interoperability as a growth lever
This evolution challenges the current fragmentation of our digital habits, as the idea that one app should address each specific need is showing its limits in the face of users who increasingly value seamlessness and centralization.
This shift is driven by the emergence of interoperability standards such as the Model Context Protocol (MCP). Acting as a universal connector for AI, this type of protocol allows language models to communicate securely with data sources and external services.
In this new architecture, the app does not disappear, but its role evolves. It is no longer just a visual destination users navigate to, but a service that can be called up instantly the moment a need is expressed. The challenge for technology companies is now to prepare their products for native integration into these new flows, making interoperability an essential acquisition lever.
A closer look at the MCP standard: Origins and adoption
Introduced as open source in late 2024 by Anthropic, the Model Context Protocol (MCP) was born out of a fragmentation problem: each AI assistant previously required its own specific connectors to access enterprise data.
Although initiated by Anthropic, the protocol was designed to be model-agnostic. The goal is to establish a shared, standardized language. Rather than building one integration for Claude, another for GPT-4 and a third for Llama models, developers can now build a single universally compatible connector.
New
Ads in ChatGPT
In February 2026, OpenAI confirmed that it had begun testing ads with free-tier users of its platform in the United States. The company is currently experimenting with conversational, highly interactive ad formats embedded directly in conversations. OpenAI has stated that its advertising program will evolve over time to support additional formats and buying models. Google has also informed advertisers that it plans to roll out ads in Gemini in 2026.
Toward a new transactional ecosystem
A true transactional ecosystem is emerging within conversational platforms themselves. The recent rollout of first ad formats, the integration of third-party apps directly into the ChatGPT interface, and Skills in Claude, which allow brands to publish activatable modules at the core of LLMs, mark a decisive turning point.
It is no longer just about conversation; it is about converting intent into action. By integrating sponsored links and purchasing mechanics, large models are cementing their status as a distribution channel.
“AI is actively destroying the distribution channels we've relied on for decades. SEO traffic is plummeting as users shift to answer engine platforms. Social algorithms are more unpredictable than ever.
The old playbooks are burning.”
New discipline
Asking rather than searching: the rise of GEO
For 20 years, the quintessential digital reflex was keyword search. Users had to query an engine, analyze a list of links, and navigate from site to site to piece together their own answer. Today, that dynamic is reversing.
People no longer necessarily want to hunt for information; they expect it to come to them, centralized and ready to use. Large language models meet this expectation by acting as an intent catalyst. Rather than scattering efforts across a laborious research phase, users can now qualify their needs in a single conversation.
This shift is subtle but fundamental: generative engines don't browse information the way humans do. They don't compare lists; they formulate answers. They favour what is clear, consistent, confirmed by the ecosystem, and aligned with established trust signals.
This is where GEO (Generative Engine Optimization) comes into its own. Not as a simple extension of SEO, but as a discipline aimed at making a reputation intelligible to AI. It's no longer about optimizing for clicks, but about structuring a reputation credible enough to be "the chosen one."
“It's the 'Winner Takes All' approach. When the decision is made by AI, the market stops being a space of choice and becomes a predetermined space. This approach emerges not because one option is objectively better, but because it is deemed reliable enough to be recommended without comparison.”
The big question: bundling or unbundling?
Faced with this transformation, a strategic uncertainty remains. Will we see total consolidation (bundling) where the LLM becomes the sole interface, the "Super App" that absorbs all others, rendering proprietary interfaces obsolete? This is the bet of certain players from the AI sector who aim to create new browsing habits that are agnostic of the platform ecosystems we know today.
Or will the LLM simply remain a powerful distribution channel (unbundling), a gateway that then redirects users toward specialized experiences? Giants like Apple and Microsoft seem to be betting on this second option, integrating AI directly into existing platforms to reduce friction without dismantling their app ecosystems.
Regardless of the outcome of this struggle, one thing is certain for 2026: the value of a digital product will no longer reside solely in its interface (shell), but in its ability to fit natively into the AI workflow (content). We are entering an era where it is no longer about convincing someone to download an app, but about making one's service instantly "callable" at the precise moment intent is expressed.
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